SNIPER

Q&A

Everything you want to know about our platform.

Instrument Performance and Technical Principles

What is the core technical principle of the DQ24 Digital PCR?

The DQ24 employs the globally innovative VibroJect vibration injection technology. A precision injection pump ensures the reaction mixture flows uniformly from the tip while the tip vibrates, generating uniform droplets via shear force. The droplet volume is programmable, ensuring reliable test results.

What technical advantages does DQ24 have compared to other brands of digital PCR instruments?
  • Stable droplet volume enables absolute quantification without interference from external factors (e.g., reagents, consumable batches, temperature, air pressure).
  • Fully automated operation with minimal sample dead volume.
  • Integrated design eliminates the need for an external computer.
  • 3–6 color fluorescence channels, compatible with a wide range of fluorescent dyes.
How sensitive and accurate is the DQ24 Digital PCR Instrument in detection?

It detects low-abundance target nucleic acids with high sensitivity. The optical design eliminates signal crosstalk, ensuring monodisperse droplets and ultra-low dead volume. The sealed reaction prevents cross-contamination, while professional algorithms and a QC module guarantee precision.

How is the accuracy of fluorescence detection ensured?

The unique optical design avoids signal crosstalk, enabling precise identification of different fluorescence signals for accurate multiplex detection. Professional data processing algorithms further enhance detection accuracy.

Instrument Operation and Use

Is the DQ24 operation process complex? How quickly can beginners get started?

Operation is similar to ordinary qPCR: load samples directly into 8-tube strips, complete instrument setup in 1 minute, and run after configuring sample information, detection channels, and temperature programs. Beginners can master the process quickly with professional training.

What sample types and loading volumes does the instrument support?

It supports various sample resources, including throat swabs, sputum, bronchoalveolar lavage fluid, and blood. Two consumable specifications (1–16/24) are available, with a maximum throughput of 96 samples in 8 hours to meet different testing needs.

How fast is the DQ24 Digital PCR Instrument?How long does a typical experiment take?

It operates efficiently, delivering complete results within 2 hours from sample loading—significantly faster than many comparable products—to provide rapid data output.

What professional background do operators need?

Basic molecular biology laboratory skills are sufficient. The simple workflow, combined with our professional training, allows operators to quickly conduct experiments.

Experimental Results and Data Processing

How are the accuracy and reliability of DQ24 results ensured?

Multiple factors work together: optical design, droplet generation, sealed reactions, professional algorithms, and QC modules eliminate interference, prevent contamination, and enforce strict quality control.

How are experimental data stored, analyzed, and exported?

Data is automatically stored in the built-in computer. The user-friendly software generates visual charts (e.g., scatter plots, histograms) for data analysis and supports export in PNG, PDF, and CSV formats.

What is the compatibility of exported data with other analysis software?

Exported data uses universal formats, ensuring good compatibility with common tools like Excel and GraphPad Prism for further processing.

Instrument Maintenance and After-Sales Service

What are the daily maintenance requirements for DQ24? Is the maintenance cost high?
  • Store in a clean environment with temperatures 15–40°C and humidity ≤85%.
  • Regularly use the built-in FFU (fan filter unit) and UV disinfection.
  • Consumables are cost-effective, and overall maintenance costs are low, supported by a detailed manual and after-sales guidance.
What is the after-sales response time for instrument malfunctions?

We provide 72-hour preliminary solutions via multiple channels (phone, remote assistance, on-site service). Spare machines are available locally for urgent needs.

What is the warranty policy for the instrument?
  • Free repair or replacement of parts for quality issues during the warranty period, covering both hardware and software.
  • Post-warranty technical support is available at reasonable costs.

Application Scenarios and Fields

What specific applications does DQ24 have in research?

It is used for gene expression analysis, copy number variation (CNV) and single-nucleotide polymorphism (SNP) studies, cancer biomarker detection, and absolute quantification of NGS libraries.

What potential applications does DQ24 have in other fields?
  • Food safety: Detecting pathogenic microorganisms and genetically modified components.
  • Environmental monitoring: Analyzing environmental microbial nucleic acids.
  • Agriculture: Crop gene detection and pest/disease monitoring.

Consumable Use

What are the common consumables for DQ24?

Key consumables include droplet generation oil, injection needles, amplification reaction plates, and plate seals—all specifically designed for DQ24 to ensure smooth experiments.

What is the service life of the consumables?

 Consumables are sold in consumable kits, with each kit containing all necessary consumables for 96 tests.

How should consumables be stored?

Store in a dry, cool, and clean environment. For long-term storage, clean and place in a dedicated case at 15–25°C and 40%–60% humidity to prevent sealant aging or damage.

Reagent Kit Compatibility

What reagent kits does DQ24 support?

As an open-platform system, DQ24 is compatible with digital PCR kits from major manufacturers. Both research-focused gene detection kits and clinical pathogen detection kits can be used, provided they meet the instrument’s technical parameters.

Note: Some kits may pose a potential risk of droplet fusion due to compositional differences; preliminary experiments are recommended to verify compatibility.

Will using kits from other manufacturers affect instrument performance?

No. The instrument’s advanced technology ensures precise droplet generation, amplification, and detection analysis with compatible kits, maintaining accuracy, sensitivity, and reproducibility.

How to select kits suitable for DQ24?

Choose based on your experimental goals:

  • Research: Opt for reputable kits specialized in gene expression analysis or genetic research.
  • Clinical diagnosis: Select clinically validated kits compliant with relevant standards.
    Refer to kit specifications (e.g., sample types, detection ranges) and DQ24’s features to ensure compatibility.
Will using qPCR kits affect instrument performance?

Due to differences between digital PCR and qPCR principles, optimize the reaction system when using qPCR kits. Adjust primer/probe concentrations as needed to fit DQ24’s droplet generation and detection processes. Follow kit and instrument instructions strictly to avoid operational errors, and check buffer compatibility with consumables to prevent chemical reactions that may affect results.